On Call information

During Business Hours

(828) 225-4980

After Business Hours
Mental Health Services:

 (828) 225-4980
Developmental Disabilities: 

(828) 225-4980 

If No Response
Regional Program Mgr.: Sherry Douglas (828) 230-3096
Clinical Director: Patra Lowe

(828) 337-1566 

MCO

Vaya

1 (800) 849-6127

or 

(828) 586-5501

During Business Hours
(336) 227-1484 

After Business Hours
(336) 227-1484

If No Response
Regional Director: Garry Wiley

(336) 340-8752 

MCO
Vaya

1 (800) 849-6127

or 

(828) 586-5501 

During Business Hours
(828) 245-8886
After Business Hours
(828) 245-8886 

If No Response
Regional Program Mgr.: Sherry Douglas (828) 230-3096
Clinical Director: Patra Lowe

(828) 337-1566 

MCO 

Vaya

1 (800) 849-6127 or (828) 586-5501
Partners Behavioral Health Management

1 (888) 235-4673 

During Business Hours
(828) 438-0006 

After Business Hours
(828) 438-0006 

If No Response
Regional Program Mgr: Sherry Douglas

(828) 230-3096 

MCO

Vaya

1 (800) 849-6127 or (828) 759-2160
Partners Behavioral Health Management 

1 (888) 235-4673 

During Business Hours
(252) 637-1226 

After Business Hours
(252) 637-1226 

If No Response
Regional Director:

Christina Clatterbuck

(910) 352-4439

MCO
Trillium Healthcare Resources

1 (877) 998-2597 

During Business Hours
(919) 872-3888 

After Business Hours
(919) 872-3888 

If No Response
Regional Director: Garry Wiley

(336) 340-8752 

MCO
Alliance Behavioral Healthcare

1 (800) 510-9132 

During Business Hours
(910) 399-4303 

After Business Hours
(910) 399-4303 

If No Response
Regional Director:

 Christina Clatterbuck

(910) 352-4439 

MCO
Trillium Healthcare Resources

1 (877) 685-2415 

During Business Hours
(252) 674-7131 

After Business Hours
(252) 674-7131 

If No Response
Regional Director:

Christina Clatterbuck

(910) 352-4439  

MCO
Eastpointe

1 (800) 913-6109 

or 

(252) 937-8141 ext 311 

During Business Hours
(336) 896-8188 

After Business Hours
(336) 896-8188 

If No Response
Regional Director: Garry Wiley

(336) 340-8752 

MCO
Partners Behavioral Health Management 

 1 (888) 235-4673  

During Business Hours
(828) 759-2228

After Business Hours
Chief Executive Officer: Brook Phillips

(828) 292-0358 

Find the office that serves you above for our on call protocol.