Phishing Training

PLEASE READ: 

On a regular basis, the Information Technology Department at Universal Mental Health Services sends out random tests to make sure that our people are well trained to avoid the pitfalls of Business Email Compromise (BEC) and Phishing schemes. 

Today, you clicked on a link in an email that was clearly a Phishing Email. If you would like further information about why you should not have clicked the links in this particular email, or what the clues were, please let the Information Technology Department know by emailing trackit@umhs.net. 

To avoid being a victim in the future, please consider the following before clicking on links in email: 

• Are you familiar with the sender of the email? 
• Are you expecting a file, link, or information from the sender of the email? 
• Have you verified with the sender of the email that they actually sent the email that included the file or link? 
• Have you reviewed the email for common signs of a phishing? (For instance, hover - don't click - over the sender email address to make sure it's from their actual email address. Do you notice any grammatical or spelling errors?)

As a general rule, NEVER open any attachments you've received unless you are explicitly expecting to receive the attachment and it's from a reliable source. Even in that case, contact the sender by phone call, creating a new email, or text message to find out if that person actually sent the attachment in question. 

If you receive an email and click on a link that prompts for a password, never enter the password. This is a classic phishing example and how many business email compromises occur. 

If you feel that you do not have enough information to make an informed decision about an attachment, link, or an email in general, always consult with the Information Technology Department. We'd rather you forward the email in question to us than to click a link. Please send anything in question to trackit@umhs.net. 

If you feel that you could use more training or a better understanding of how Business Email Compromises and Phishing occurs, please feel free to send an email requesting that assistance to trackit@umhs.net. 

Thank you. 

Universal Mental Health Services Information Technology Department

Revised: 08172021