Universal MH/DD/SAS "Caring People, Caring for People
Senior Leadership

  Richard Greer
Richard Greer















Co-founder of Universal MH/DD/SAS, Richard Greer (1947-2016), was one of North Carolina's true industry leaders for providers of community based services. A proven pioneer in the human services field, Richard took pride in establishing and building companies that consistently delivered services that ultimately improved the quality of lives of countless people. In the spirit of the gifted entrepreneur, Richard Greer's leadership and vision, Universal continues to live out its motto of "Caring people, Caring for people."

  Robert V. Greer
Robert V. Greer is the CEO/President and Co-founder of Universal DD/MH/SAS. Robert attended Western Carolina University and Rhode Island College where he studied Business Administration. Like his father Richard, Robert is a businessman by trade. He is an industry pioneer and possesses a profound ability to sculpture proficient and strong management teams. Having founded and successfully led numerous companies, Robert has proven that successful teams start with caring about every single Universal team member. Being part of the Universal team is like being part of the Greer family.


  Alicia Austin
Alicia G. Austin serves as the Executive Vice President of Universal MH/DD/SAS. Alicia obtained her B.S. and M.A. in Education from Appalachian State University. Alicia has served as the Business Partner for Valmead Elementary School, worked extensively with local athletic booster clubs and PTAs and has been involved with various civic organizations. Currently involved with the daily operations of Universal, Alicia has seen the transformation of the company since Universal's inception in 2003. Alicia says, "I feel Universal is the best in the field, because of the kind of people we hire and the management that we have put in place."

  Jennifer Carroll
Jennifer Carroll is the Controller for Universal MH/DD/SAS. Jennifer graduated from Appalachian State University with a B.S. in Business Administration with an emphasis in Health Care Management. She has held various positions in accounting for human service agencies over the past 20 years. She also has assisted these companies through a myriad of industry changes which directly impacted billing and payroll procedures. Jennifer has been involved in several necessary accounting system adjustments to keep up with the constant flux of these changes. Jennifer resides in Hudson, NC with her husband and two children, Dylan and Olyvia who constantly keep the two of them busy with their soccer, basketball, dance classes, and gymnastics.

  Steve Greer
Steve Greer is Universal's Vice President of Human Resources. A graduate of Lenoir Rhyne College with a B.A. in Business Administration, he directs all human resource functions. He has thirty-five years of experience in human resources, sixteen of those in the mental health and developmental disabilities field. Steve is dedicated to maintaining the company's efficient business practices and ensuring the fair and equitable treatment of all employees.

  Brook Phillips
Brook Phillips is the Executive Vice President/Agency Director of Universal MH/DD/SAS. He has undergraduate degrees in Human Services and Criminology and earned a M.B.A. from Saint Leo University. He is also a proud veteran of the United States Marine Corps. A qualified developmental disabilities professional and a qualified mental health professional, Brook has over twenty-five years of diverse experience working in the field. He enjoys the challenge of assuring that Universal MH/DD/SAS continues its tradition of providing quality services in an ever-changing environment.